Your privacy matters to us. This Policy explains what personal data q77 collects, why we collect it, how we use it, and your rights as a data subject under Philippine law.
Last Updated: June 2026All personal data transmitted to and from q77 is protected by industry-standard SSL/TLS encryption, the same technology used by Philippine banks and financial institutions.
q77 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your data stays within the q77 ecosystem.
Filipino players enjoy full data subject rights under Republic Act 10173 (Data Privacy Act of 2012), including the right to access, correct, and request deletion of personal data.
q77 ("q77," "we," "us," "our") operates the online gaming platform accessible at q77.biz. This Privacy Policy ("Policy") describes how q77 collects, uses, stores, and shares personal data relating to users ("Player," "User," "you") of the q77 platform, in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
By creating an account with q77 or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with this Policy, you must not use the q77 platform.
This Policy should be read alongside q77's Terms & Conditions and Responsible Gaming Policy.
q77 collects the following categories of personal data from players:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g. Philippine passport, SSS, UMID, driver's licence) |
| Contact Data | Philippine mobile number, email address, residential address (city/province) |
| Account Data | Username, hashed password, account registration date, account status |
| Financial Data | GCash or PayMaya account number, bank account details (BDO/BPI/Metrobank), cryptocurrency wallet addresses, transaction history |
| Gaming Data | Game history, bet records, win/loss records, session durations, bonus participation history |
| Technical Data | IP address, device type, operating system, browser type, cookies and session identifiers |
| Communications Data | Records of live chat conversations, support emails, and any other correspondence with q77 |
q77 does not collect sensitive personal information as defined under the DPA (e.g. health records, political opinions, religious beliefs) unless specifically required by law or for responsible gaming intervention purposes with explicit player consent.
q77 collects personal data through the following means:
q77 processes your personal data for the following purposes:
To create, maintain, and administer your q77 player account, verify your identity, process deposits and withdrawals, and provide customer support.
To fulfil obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and any court order or lawful authority instruction. KYC documentation is retained for the minimum period required by applicable law.
To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited activities. Technical data such as IP addresses and device fingerprints are used to identify suspicious access patterns.
To analyse platform usage patterns, improve game performance and user experience, and develop new features. This processing is conducted on aggregated or anonymised data wherever possible.
To monitor gaming behaviour for signs of problem gambling, implement responsible gaming tools at your request (e.g. deposit limits, self-exclusion), and comply with responsible gaming obligations.
To send you promotions, bonus offers, and platform updates where you have provided your consent to receive marketing communications. You may opt out at any time by contacting [email protected].
q77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
q77 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party data processors engaged by q77 are required to maintain appropriate security measures and process personal data only in accordance with q77's instructions and applicable Philippine law.
q77 retains personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
q77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no internet transmission or electronic storage system is entirely secure. In the event of a personal data breach that is likely to prejudice your rights and freedoms, q77 will notify you and the National Privacy Commission in accordance with NPC Circular No. 16-03 and applicable DPA breach notification requirements.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by q77:
To exercise any of your rights, contact q77's Data Protection Officer at [email protected]. q77 will respond to verified requests within fifteen (15) calendar days, as required under NPC regulations.
The q77 platform is strictly restricted to persons aged 21 years and above. q77 does not knowingly collect personal data from individuals under the age of 21. If q77 discovers that personal data has been collected from a person under 21, the relevant account will be immediately closed, all data will be deleted, and any transactions will be voided. If you believe that a minor has provided personal data to q77, please contact [email protected] immediately.
q77 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be notified to registered players via the email address associated with their q77 account and/or through a prominent notice on the platform. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the q77 platform after notification of changes constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or q77's handling of your personal data, please contact:
q77 takes all privacy enquiries seriously and aims to acknowledge your request within two (2) business days and resolve it within fifteen (15) calendar days. For unresolved complaints, you have the right to escalate to the National Privacy Commission of the Philippines.
q77 takes your privacy seriously — SSL encryption, no data selling, full NPC compliance, and a dedicated Data Protection Officer. Play with confidence. 21+ only.
🔞 21+ Only — Play Responsibly